Privacy Policy

1. Who We Are

Viking Online Services Gromosław Czerski trading as Grom Growth is the controller of your personal data. Most operational data is stored in GoHighLevel (GHL).

2. What Data We Collect

• Business contact information (name, company, email, phone)
• Account credentials
• CRM data uploaded by customers
• Chatbot transcripts and messaging logs
• IP address and device data
• Billing information (processed by Stripe)

3. How We Use Data

We use data to provide and operate the Services, process payments, communicate with customers, deliver messaging automation, and improve security.

5. Data Sharing & Third-Party Processors

We may share data with specific third-party sub-processors to enable our infrastructure. Crucially, we utilize Stripe, Inc. as our exclusive payment processor to handle sensitive financial data. We also utilize our cloud CRM environment. Data may be transferred outside the EU under appropriate GDPR safeguards (e.g., Standard Contractual Clauses).

7. Your Rights (GDPR)

You have the right to access, correct, delete, or restrict processing of your data. You also have the right to data portability and to object to processing.

Requests: info@gromgrowth.com

9. Security

We use reasonable technical and organizational measures to protect data. No system is 100% secure.